The University of California Libraries Bibliographic Services Task Force has released a report on the nature of bibiliographic services and how they should be provided in the future.
"On the Library front, our bibliographic systems have not kept pace with this changing environment. The continuing proliferation of formats, tools, services, and technologies has upended how we arrange, retrieve, and present our holdings. Our users expect simplicity and immediate reward and Amazon, Google, and iTunes are the standards against which we are judged. Our current systems pale beside them."